The staff and board of directors at Crisis Support Services of Nevada (CSSNV) come from diverse backgrounds that converge in one goal: to provide hope for people in their darkest moments and help them get to a better tomorrow.

Executive Leadership

Christian Raymer
Director of Programs

Amee Ivie
Director of Operations

Senior Leadership

Jaime Rand
Call Center Coordinator

Crysta Catan
Quality Improvement Coordinator

Mele Eteuati
Case Management Coordinator

CSSNV Board of Directors

Crisis Support Service of Nevada’s Board of Directors sets the goals and operating policies of the organization.


Leann Pinguelo, President


Connie Wray

Rosanne Wilson

Nicole Murray

Micah Grover

Steve Hammonds

Board of Directors’ Responsibilities

Crisis Support Services of Nevada’s Board of Directors is legally and morally responsible for all activities of Crisis Support Services of Nevada. Board members are responsible for determining agency policy in the following areas: Fundraising/Finance, Human Resources, Strategic Planning, Community Relations, and Organizational Operations.

  1. Raising funds and/or ensuring that adequate funds are raised to support the organization’s policies and programs
  2. Ensuring financial accountability of the organization
  3. Overseeing an ongoing process of budget development, approval and review
  4. Managing and maintaining properties or investments the organization possesses

Board members have four key responsibilities in this area:

  1. Board membership (which includes recruiting new board members, and providing existing board members with opportunities to grow and develop as leaders)
  2. Executive Director accountability (which includes hiring, firing and ongoing evaluation of the Executive Director)
  3. Personnel policies (which include providing policy guidance about salaries, benefits, and grievance procedures)
  4. Volunteer Involvement (which includes setting policy regarding how volunteers should be used; in what areas; and generally how the organization should treat, recognize and celebrate its volunteers)

Board members have four key responsibilities in this area:

  1. Setting and reviewing the organization’s mission/philosophy and goals
  2. Planning for the organization’s future, on a long and short range basis
  3. Deciding and planning which services/programs the organization provides
  4. Evaluating the organization’s programs and operations on a regular basis

Board members have four key responsibilities in this area:

  1. Ensuring that the organization’s programs and services appropriately address community/client needs
  2. Marketing the organization’s services/programs
  3. Ongoing public relations, (which includes an awareness that board members are always emissaries of the organization in the community)
  4. Cooperative action, (which includes occasions when the organization could/should take part in coalitions, joint fundraising, etc.)

Board members have four key responsibilities in this area:

  1. Ensuring that the organization’s administrative systems are adequate and appropriate
  2. Ensuring that the board’s operations are adequate and appropriate
  3. Ensuring that the organization and legal structures are adequate and appropriate
  4. Ensuring that the organization and its board members meet all applicable legal requirements